"WE NEED THE HOLE SQUAD,
EVERY PLAYER ON THE TEAM,
IF WE ARE GOING TO BE SUCCESSFUL
None of us, including me, ever do great things. But we can all do small things with great love. And together we can do something wonderful.
We see customers as invited guests, and we are the hosts. It's our job to make every important aspect of the customer experience a little bit better.
Coming together is a beginning, staying together is progress, working together is success.